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TROUBLE AND MAINTENANCE INFORMATION

> [Updated:07/09/2021]Temporary suspension of service due to the planned power outage

Due to the planned power outage in Hokkaido University and related maintenance, our service will stop as follows. Thank you for your understanding.

○Supercomputer service
・Service stop: Sept. 3rd (Fri), 18:00 – Sept. 8th (Wed), 13:00
・During the above period, connection to Supercomputer and Application server will be unavailable (including Supercomputer File System).
・If it is predicted that a submitted job will not be completed by the service stop, the job will be queued (not start) and start after the service restarting.
・Application software that needs license activation will be unavailable during the above service stop period.

○Virtual server, Physical server, GPU server and Inter-cloud package:
・Service stop: Sept. 3rd (Fri), 17:00 – Sept. 6th (Mon), 13:00 Sept. 7th(Tue)10:20 resumed
9/6 added:Due to the trouble, the maintenance has been prolonged and we are not yet able to resume the service. We apologize for any inconvenience, and please wait until the service is restored.
9/6 17:00 added:  It is expected to take all of 9/7.
9/7 added: The restoration is almost finished and the final work is underway.

○Migrated server:
・Service stop: Sept. 3rd (Fri), 17:00 – Sept. 6th (Mon), 13:00 09:00 resumed

○Nextcloud will stop as follows:
・Service stop: Sept. 2nd (Thu), 17:00 – Sept. 6th (Mon), 13:00 09:00 resumed