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TROUBLE AND MAINTENANCE INFORMATION
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TROUBLE AND MAINTENANCE INFORMATION

> July 2nd Issue on Supercomputer File system (July 8th: Emergent maintenance finished.)

Supercomputer File system now has an issue, which intermittently causes the flowing problems:

  • – Users cannot log on to the login nodes of Supercomputer system and Application server.
  • – A submitted job cannot be deleted.
  • – A job whose status is shown as “Running” actually does not run.

An emergent maintenance is scheduled on July 8th. In the case when you need to delete your job (but cannot do it), please let us know it via the following e-mail address:

hsay@iic.hokudai.ac.jp

In the case that you fail to log on to the system, please do it again after a brief interval.
We deeply apologize for your inconvenience and appreciate your understanding.

July 8th Follow-up report:
The emergent maintenance has finished, and the status is under monitoring. If you will face the above problems, please let the staff know. Thank you for your understanding.